If it is after office hours and you are experiencing an emergency with power, water or wastewater, please call (608) 592-3246. Option 1 is designated as Emergencies and you will be transferred to our dispatch center.
- Power outages
- Down power lines
- Water main breaks
Non-emergency calls after office hours should select Option 2 and leave a message. Someone will return your call during the next business day. (Non-emergency: service changes, billing questions, streetlight out)
Disconnections due to non-payment are not considered an emergency. It is our policy to only reconnect during business hours.